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Achievements Glowing report from Adult Learning Inspectorate government auditors in 2002 Finalists in the National Training Awards 2002 Piloted Gateway to Work programme for government prior to nationwide rollout Visits by ministers: Rt. Hon. Andrew Smith MP, Rt. Hon. Tessa Jowell MP Visit from 10 Downing St. Policy Unit to research our successes, and from National Employment Panel to learn from our approach to demand-led services to meet employer and jobseeker needs ISO 9001accreditation for consistently high quality of service