- Glowing report from Adult Learning Inspectorate government auditors in 2002
- Finalists in the National Training Awards 2002
- Piloted Gateway to Work programme for government prior to nationwide rollout
- Visits by ministers: Rt. Hon. Andrew Smith MP, Rt. Hon. Tessa Jowell MP
- Visit from 10 Downing St. Policy Unit to research our successes, and from National Employment Panel to learn from our approach to demand-led services to meet employer and jobseeker needs
- ISO 9001accreditation for consistently high quality of service
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