Kennedy Scott gains renewal of two ISO accreditations and the Environmental Management ISO for the first time!
Kennedy Scott successfully achieved the renewal of our two ISO standards for Quality Management and Information Security Management in February and added to our suite of ISO standards with the achievement of the Environmental Management 14001:2015 one for the first time.
The ISO 9001:2015 Quality Management System (QMS) is internationally recognised as the world's leading quality management standard and has been implemented by over one million organisations in over 170 countries globally. The purpose of the standard is to assist companies in meeting statutory and regulatory requirements whilst achieving excellence in their customer service and delivery. It provides a framework for consistent performance, reliable service and long-term continuous improvement with quality at the heart of the business.
Janet Waller, Quality and Compliance Manager commented: “We always say that quality is at the heart of everything we do at Kennedy Scott and the ISO standard demonstrates this, providing evidence that we are committed to delivering a quality service to all our customers.”
Following our year 2 Review with the assessor in February we are confirmed as continuing to meet the Matrix standard, and will be due for full re-assessment in 2020.
This Standard is the unique quality framework for organisations to assess and measure their information, advice and guidance services, which ultimately supports individuals in their choice of career, learning, work and life goals. The standard consists of four elements that fit around an organisation’s business themes. These four elements are:
Leadership and Management Resource Service Delivery Continuous Quality Improvement
The Matrix standard helps us improve our business and is an example of how much we strive for continuous self-improvement, which is hugely important to our partners and companies who may want to do business with us in future. Giving professional, impartial and up-to-date information, advice and guidance to our customers is paramount to their success in gaining sustainable employment.