Caseworker - North East England

Are you looking for a challenge in an interesting, worthwhile career where you can really make a difference to other people’s lives? Come and join the vibrant team at multi-award winning employability, training & development specialist, Kennedy Scott, the country’s leading provider of support, advice, guidance and employment training for those people furthest away from the labour market.

Project Overview

The Specialist Employability Support (SES) programme is a national provision, designed to help unemployed disabled customers, who are furthest away from the labour market, into employment or onto mainstream provision.

Developing an intensive, holistic approach with tailored employability support through a ‘Circle of Support’©, customised to meet the needs of the individual.

Responsible to: Regional Manager

Area: North West England

Role Summary: A results driven role in an exciting and developing industry, the Caseworker will utilise all their skills, innovation, experience and empathy to motivate, advise, encourage, coach, and support our customers through their journey into work and beyond. The Caseworker must be a self starter; flexible and adaptable to change. Good organisational skills are essential in managing your own caseload and participant needs. As an IIP Gold Standard Employer we value and develop our teams, embracing a continuous improvement culture across both quality and performance.

A multi-site role, this necessitates good team work, with all the teams in the Kennedy Scott centres and requires travel throughout the area to see participants. The attainment of personal and team targets is essential in the role and full training is provided on our innovative and groundbreaking Circle of Support© delivery model.

Full Time Role/Part Time Role – possible Job Share

Key Responsibilities and Accountabilities:

-Provide 1:1 support sessions for participants

-Delivery of a KS assessment to underpin the customers Individual Support Plan

-Co-ordinating the Circle of Support©, to support the customers in developing their skills and overcoming their barriers

-Develop engaging relations between the customer and the Circle of Support© model

-Regular caseload conferencing to review the participants progression within the Circle of Support©

-Liaison and relationship building with the Employer Account Manager whose role it is to seek out opportunities for our customers and other agencies in the the Circle of Support©

-Assisting customers in building their CV, Job Specification and Cover Letter Writing

-Job brokering and reverse job marketing with all participants

-Smart and effective caseload management

-Varied field work and outreach working

-Delivery of performance targets and compliance of standards to meet contract requirements

-Perform other related duties as required

Person Specification

Essential

-Experience/training in working with people with disabilities and/or mental health challenges, to overcome their barriers and move into employment

-Highly motivated individual

-Excellent written & spoken communication

-Empathy and people skills

-Excellent customer service skills

-Flexible and adaptable to change

-Able to contribute, ideas and suggestions both individually and in staff forums

-Experience in working with employers to fulfil their recruitment needs

-Experience in meeting and exceeding targets

-Confident in use of MS Office, MS Word, MS Excel and Outlook

-Excellent organisational skills and good attention to detail

-Car owner with full and clean driving licence with business insurance cover

-Appreciation of the Safeguarding Processes (Safeguarding Training provided by KS)

Desirable

-Experience of DWP/JCP procedures and processes

-Qualification in Advice and Guidance Level 6 Qualification in ERS Level 3 or working toward

-Teacher training and qualifications is also relevant

Personal Qualities

-A passion for supporting our participants in overcoming their barriers and reaching their potential

-Wide ranging life experience can be beneficial

-A belief and determination in making a difference

Kennedy Scott is a Disability Confident Employer actively looking to attract and recruit disabled people. We are committed to providing a fully inclusive and accessible recruitment process, a flexible approach to the assessment of applicants and to making reasonable adjustments when required. Kennedy Scott will also guarantee to offer an interview to all disabled applicants who meet the minimum criteria for the job.

To apply for the above post please complete our application form and return to recruitment@kennedyscott.co.uk. Alternatively you can post it to Kennedy Scott, Enterprise House, Beeson’s Yard, Bury Lane, Rickmansworth, Hertfordshire WD3 1DS.

Please note that we are happy to accept CV’s, however, you must complete this short form with your CV to be included for shortlisting, please click here to download.

Should you have any difficulty completing an application form, please contact Helen Rule our Executive Assistant: recruitment@kennedyscott.co.uk or call us on 01923 712817 to discuss alternative options.

As a Disability Confident Employer, Kennedy Scott guarantees to interview all applicants who disclose a disability and meet the essential requirements for that position. Those who wish to be considered under the Guaranteed Interview Scheme, can find the Person Specification shortlisting criteria in the Job Description. Reasonable adjustments for interviews can also be requested as part of the application process. If you wish to have a physical copy of the job description you can download it here.

When recruiting new members of staff, Kennedy Scott always seeks to ensure that the best candidate is chosen for each job and aim to meet all recruitment obligations under The Equality Act 2010. Our equal opportunities monitoring form is confidential and voluntary, but helps us to monitor and encourage equality and diversity.


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